FAQ's

How do I place an order?

    50% of the rental fee plus a security deposit must be placed to reserve items. 60 days cancellation notice is required for a full refund. We accept Visa, MasterCard, Discover, American Express, Checks & cash

Do I pick items up or do you deliver ?

    The prices listed on this web site are for customer pick up, but we DO offer DELIVERY AND PICK UP services. Prices for delivery vary depending on distance, time involved and quantities of items to be delivered, please call our store to request a delivery quote               (419) 529-2772 or toll free (877) 529-2772. Deliveries are to ground floor level and must be scheduled in advance.  Items for pickup must be stacked and ready. Deliveries must be scheduled and paid for a minimum of one week before your event. Rental fees do not include set-up or take-down; these services can be arranged for an additional fee.

Do items need to returned CLEAN?

    YES!! Items should be returned clean or additional fees will be charged for items that are returned dirty, damaged, or lost.

Please note :      This does not apply to Linens. Linens do not need to be returned washed, although we do ask that you please shake out all food and confetti prior to returning them to our store.

What kind of vehicle should I bring to pick up my rental items?

    This will depend on what you have ordered, some items like  ARCHWAYS, COLUMNS, GAZEBOS, AND TABLES may require a large van or truck. Please ask you rental associate to help you determine what kind of vehicle you should bring.
 

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Contact us at  (419) 529-2772  or toll free at (877) 529-2772     

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Store Hours :

Summer Hours    Mon-Fri 8:00am-5:00pm     Sat 8:00am-1:00pm       Sun Closed

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Winter Hours:

Monday, Tuesday, 8:00am-5:00pm   Wednesday Closed    Thursday, Friday 8:00am-5:00pm

Saturday & Sunday  Closed   Closed Saturday's during winter months Nov-March

*(No appointment is needed during regular hours)  Please feel free to call the store with any questions about booking items for your event. We are here to serve you. Thank you for you interest in our site!

1524 West Fourth Street     Mansfield, Ohio 44906

*ALL RATES ARE SUBJECT TO A 10% DAMAGE PROTECTION FEE AND SALES TAX OF 6.75%*

*ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE*

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